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AirWatch’s Mobile Device Management (MDM) solution enables you to manage large-scale deployments of mobile devices. Our solution provides the ability to quickly enroll devices in your enterprise environment, configure and update device settings over-the-air, enforce security policies and compliance, secure mobile access to corporate resources, and remotely lock and wipe managed devices. With AirWatch, you can manage a diverse fleet of Android, Apple, BlackBerry, Symbian, and Windows devices in a single console.


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Enroll

  • Device Ownership: Enroll employee, corporate or shared devices in your enterprise environment
  • Device Staging: Allow IT administrator to stage devices on behalf of other users to simplify enrollment
  • Device Registration: Enable IT to register existing devices in bulk or end users to self-register their device
  • User Authentication: Authenticate users via basic or directory-based authentication(Authentication can be done via AD/LDAP, SAML or tokens)
  • EULA: Create custom End User License Agreements (EULAs) and require acceptance during enrollment
  • Restrictions: Set up enrollment restrictions to block users or devices based on platform, version, etc.

Secure

  • Passcode: Require a device passcode with configurable complexity, length, lock and wipe rules
  • Encryption: Enforce full device and storage card encryption according to industry standards
  • Restrictions: Lock down an end user’s ability to use specific device features, apps and web browsing
  • Compliance: Set up rules for non-compliant activities and compromised devices with automated responses

Configure

  • Profiles: Configure device settings and user credentials for accessing enterprise resources
  • Certificates: Integrate with certificates for secure distribution and management of profiles
  • Accounts: Provision access to corporate Email, Calendar, Contacts, Wi-Fi and VPN networks
  • Applications: Distribute and manage internal/public/purchased apps via the App Catalog
  • Content: Distribute corporate documents and secure mobile access using Content Locker

Monitor

  • Privacy: Configure what data is collected and who can view it for different device groups
  • Dashboard: Track and view real-time device information via interactive dashboards and portlets
  • Alerts: Create event alerts with automated routing policies to notify IT administrators or end users
  • Rules Engine: Set up rules that define non-compliant events/activities and automated responses
  • Reporting: Export data directly from the dashboard or generate reports with automated distribution
  • Data Mart: Import device data to enterprise BI tools to gain insightful metrics about your deployment

Manage

  • Queries: Determine the frequency intervals at which the console captures device information
  • Updates: Update configuration profiles on-demand and re-provision devices automatically
  • Commands: Send commands on-demand to devices to request info, lock or wipe a device
  • Retirement: Un-enroll devices from your environment, remove corporate data and wipe device

Support

  • Messaging: Send a customized message to end users with troubleshooting instructions
  • Remote Diagnostics: Perform remote diagnostics to identify device issues in real-time
  • Remote View: View an end user’s device screen and take screen captures
  • Remote Control: Take remote control of an end user’s device for troubleshooting
  • Self-service: Enable end users to clear their passcode, locate their device and more

MDM Benefits for IT Administrators

  • Increase scale of mobile deployments
  • Enable BYOD and shared device programs
  • Centralize management of mobile platforms
  • Gain real-time visibility into mobile environment
  • Manage the entire mobile device lifecycle
  • Administer consistent policies across devices
  • Enforce enterprise security and compliance
  • Secure data transmitted to and from devices
  • Complete enterprise Data Loss Prevention (DLP)
  • Automate processes and issue resolution
  • Analyze and report critical device information
 

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